Airport Pickups

PlanetTran tracks all commercial flights and wait time is not charged for any passenger arriving on a commercial airline, as long as we have accurate flight information in your reservation. You do not need to call us to tell us your flight is delayed; we will automatically accommodate your new arrival time. However, if you have changed flights, you need to let us know your new flight information by calling us at 1.888.756.8876 or 1.617.944.9229. If we can't make contact and we don't hear from you, we will cancel the trip and charge the full fare an hour after the flight lands for international flights, and 30 minutes after the flight lands for domestic flights.

T.F Green and Manchester Airports

Your driver will meet you at Baggage Claim.

San Francisco International, San Jose and Oakland Airports

Your driver will meet you at Baggage Claim.

Boston Logan Airport

Massport does not allow drivers to leave their vehicles, so our driver will meet you with a PlanetTran vehicle outside the terminal at the locations below. Drivers are only allowed to wait at the terminal for 10 minutes, so they do their best to judge how long it will take passengers to deplane and arrive curbside. You may also select our Meet and Greet service when you make your reservation; we will then send a second driver to meet you at Baggage Claim and escort you to the vehicle for an additional $30.00. Logan pickup guide

Terminal Pick Up Area Airlines
A Exit at Arrival (lower) Level, follow signs and walk across the street to the Limo Area Parking Lot Alaska Airlines
Continental Airlines
Delta Airlines (except international arrivals)
Delta Shuttle (LaGuardia)
B Exit at Arrival (lower) Level, follow signs and walk across the street to the Limo Area Parking Lot Air Canada/Air Canada Jazz
American (except international arrivals)
American Eagle
Frontier/Midwest
Spirit Airlines
United Airlines
United Express
US Airways (except international arrivals)
US Airways Express
US Airways Shuttle (LaGuardia &l D.C.)
Virgin America
C Exit at Departure (upper) Level and cross to outer-most island to the Limousine Area Cape Air
JetBlue (except international arrivals)
Sun Country Airlines
E Exit at Arrival (lower) Level by the news stand and cross to outer-most island to the Limousine Area Aer Lingus
Air France
AirTran
Alitalia
American (international arrivals only)
British Airways
Delta Air Lines (international arrivals only)
Iberia
Icelandair
Jet Blue Airways (international arrivals only)
Lufthansa
Porter Airlines
SATA (Azores Express)
Southwest
Swiss
TACV
US Airways (international arrivals only)
Virgin Atlantic Airways